1) When you decide to return a product within seven (7) days of receiving the product, due to any of the following reasons:
We will have to conduct a thorough examination of the returned product. Once we are satisfied with its condition, we will either replace it or provide you with a refund.
2) To inform us about a faulty product, please email us at email@example.com with the below information:
a) your name and contact number
b) your order number, tracking number, and item name (if any)
c) description of the alleged damage